Privacy Policy

1. Who We Are

ChenTao Tape is a B2B industrial tape manufacturer and converter specializing in custom adhesive materials, die-cut adhesive parts, and OEM bonding solutions for industrial applications.

2. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number or WhatsApp number
• Company name
• Inquiry, RFQ, or project details you submit
• Shipping, sample, or order-related details you voluntarily provide
• Technical information such as IP address, browser type, device information, referring pages, and usage data
• Cookie and analytics data collected through website tracking tools

3. How We Collect Information

• Directly from you when you submit a contact form, RFQ form, or email inquiry
• When you contact us through WhatsApp or other communication channels
• Automatically through cookies, analytics tools, and server logs when you use our website

4. How We Use Information

We may use your information to:

• Respond to inquiries and provide quotations
• Communicate about products, samples, technical requirements, and custom solutions
• Process and follow up on business requests
• Improve website content, performance, and user experience
• Analyze website traffic, inquiries, and conversion performance
• Maintain internal business records
• Comply with applicable legal obligations

5. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site, improve functionality, and measure marketing performance.

We may use third-party tools such as Google Analytics, Google Tag Manager, or other analytics and advertising platforms if enabled on the website.

6. How We Share Information

We do not sell personal information. We may share information with trusted third-party service providers that help us operate our website and business, such as hosting providers, analytics providers, communication tools, or technical service partners.

We may also disclose information when required by law, legal process, or to protect our legal rights.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, supporting ongoing commercial communication, and meeting legal or compliance requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, no website, server, or electronic transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, such as the right to request access, correction, deletion, restriction, or objection to certain processing.

If you would like to make a privacy-related request, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party services.

11. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.